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Privacy Policy

Ikare Support Services Privacy Policy

 

Effective Date: 14/12/2024

Ikare Support Services ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website, you agree to the terms outlined below.

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1. What Information We Collect

We only collect personal information that you voluntarily provide to us through our contact forms, including:

  • Your name.

  • Your email address.

  • Your phone number.

  • Any additional information you choose to include in your message.

We do not collect sensitive information (e.g., health data) unless explicitly provided by you in a form submission.

 

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries.

  • Provide you with information about our services.

  • Improve our website and user experience.

 

3. Data Storage and Security

Your data is securely stored using Wix’s infrastructure, which complies with industry-standard security practices. We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

 

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as required by law or to comply with legal obligations.

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5. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Withdraw your consent for us to process your data.

To exercise these rights, please contact us at hello@ikss.com.au or 0416 436 800.

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies.

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7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly.

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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